The following terms and condition apply upon a delegate having acquired a ticket to attend one of our events.
Cancellations & Substitutions:
In the event that the registered delegate is unable to attend due to any reason and provides 5 weeks’ or more notice via email there are no further obligations.
If cancelling from 5 week up today of the event for any reason the registered delegate is required to provide and communicate to the organiser a suitable replacement from their business of equal or similar seniority and job role. Replacements are subject to acceptance by the organiser and the specific event eligibility criteria.
Where cancellation is provided within 5 weeks of the event and a replacement is not provided or upon non-attendance of the initial delegate or their replacement, the standard ticket price of £295+VAT will be[SA1] due and invoiced after the event date. The event ticket is transferable to any ELN event within a 12-month period. We may also offer you the option to take the meetings online as a web chat, this is at the discretion of the organiser[SA2]
One-to-one Vendor Meetings:
Attending delegates agree to participate in a maximum of 3 x one-to-one business meetings which are collaboratively arranged with the event organisers. Failure to attend or communicate with the organisers to rearrange your meetings for a different time at the event may result in payment due for the ticket at the standard price of £295[SA3] +VAT.
Documentation:
The individual delegate agrees to complete an ‘agenda builder’ before the requested deadlines, as specified by the organiser.
The sole purpose of the information requested in the agenda builder along with the delegate’s registration allows the organiser to tailor the programme to the delegate’s personal needs and to establish the ability of participating service providers to offer relevant services.
Postponement or Cancellation of event:
The organiser will strive to adhere to the advertised event program but reserves the right to alter the package (i.e. location, date, features etc.),
If in the event there is a public health issue, act of terrorism, or an act of god preventing the event taking place at the advertised location, it will be moved to an alternative location within reasonable distance or revert to an online event under the same terms of contract. This is the case for attendees, sponsors and speakers. Our online event portal allows the equivalent virtual features as a live event included a virtual booth, presentation rooms, 1-2-1 meetings, branding and roundtable discussions.
The organiser shall not be liable for any losses, demands, claims, damages, costs, expenses and liabilities suffered or incurred by the delegate as a result of the organiser having to cancel any event due to matters that are beyond its reasonable control (such as war, fire, labour strike, extreme weather, Acts of God or other emergencies).
Miscellaneous:
The delegate agrees to hold the organiser harmless for any injury or death that may occur at the event (other than where any injury or death is as a result of the organiser ’s negligence). The organiser is not responsible for the conduct of the delegates while at the event, and is also not responsible for any costs, damages and/or expenses associated with the delegate’s transportation to/from the event, hotel accommodations or third party services, whether or not arranged by the organiser in connection with the event
By taking part in this event you acknowledge the event organisers full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for publicity. This might include (but is not limited to), the right to use them in their printed and online publicity, social media, press releases and funding applications.
These Terms of Service and any dispute or claim arising out of, or in connection with, them shall be governed by and construed in accordance with English law and any disputes or claims arising out of, or in connection with, them resulting from an interpretation of these terms and conditions shall be settled by an English court.
Your Information
We may provide your registration data to our event partners and sponsors so that they can contact you directly with relevant information about the services they offer. The information the organiser obtains about the delegate shall be held and used in accordance with our Privacy Statement.
Questions about terms of service may be directed to [email protected]
Plain English summary
- Free tickets are subject to you agreeing and turning up for a maximum of 3 x 1-2-1 meetings with our partners. We will try and make these relevant but sometimes our partners will really want to meet you even if there isn’t an opportunity for business to be done. If you fail to turn up for the meetings then we reserve the right to ask you to pay for your ticket.
- You can cancel up until 5 weeks of the event, if you cancel after that time, you will need to send a suitable and agreeable replacement of equal seniority or pay the purchase price of your ticket. This is due to us already paying your delegate day rate to the venue and communicating your attendance to our sponsors.
- If we cancel the event, we reserve the right to move it to an online event where these terms of service will transfer over and remain active.
- If we share your registration data, it will only be to our partners that you have shown an interest in by either requesting to meet them, actually meeting them or attending one of their sessions. We will never share or sell your data to a 3rd party company who were not at the event.
- If you’re at the event, your picture may end up on our website or in one of our videos